Testimonials

Thank you for your excellent service, reasonable prices, friendly and helpful customer service! My kitten is healthy and happy now, so am I.

I have been using PALS for a year now and wouldn’t go anywhere else. I wish I’d found them sooner. Competitively priced for an excellent service. I recommend to all my breeder friends and whenever I’m asked if I know of anywhere that offer ‘owner’ testing. A friend recently needed her cat testing. She was amazed at the level of detail given to help her vet decide on which medicine was appropriate. I wouldn’t go anywhere else!

Whenever I'm asked about veterinary laboratories I always recommend PALS; they offer a very friendly and personal service with speedy results. Unlike a lots of labs the interpretations are always really helpful; they read the clinical history you submit, interpret accordingly and give you suggestions of further clinical or lab work to help with your diagnosis if needed. If I have a problem with any of my own animals - equine, companion or exotic, I always send my samples to PALS and that's the highest recommendation I can give.

We felt compelled to write to you to thank you for all you do. When you were first recommended to us three years ago it was the best recommendation we had received. Your relaxed but, professional manner it truly amazing. No question is too small and you endeavour to answer all be it by phone or email. If it’s important to us, it’s important to you. We have received nothing but 100% high quality care from you at all times. When waiting on results they are prompt, efficient, and precise and very cost effective. Your professional, polite, gracious and you listen, putting us totally at ease. We couldn’t recommend or, thank you enough for your support and professional standards we have always received. Your service is excellent.

We have used PALS for several years and value their friendly and helpful service. They have always endeavoured to find answers to our questions, give a rapid turnaround of test results and help with our research.

I have been using PALS laboratory for around five years now. I was looking for a laboratory specialising in exotic pathology. I wanted a service that was quick, efficient and accurate. I am always provided with species ranges when I request blood samples and the clinical interpretation is also useful. Whenever dealing with unusual cases, the girls, Mary and Debbie are always helpful and often a font of knowledge. When needed, the veterinary surgeons who provide the interpretation, are available providing further support. In all, the service is excellent.

Prompt efficient service, with fantastic support for the more involved and complex cases. Whether I have contacted by telephone or e-mail my queries have been answered promptly. A truly cost-effective solution to veterinary diagnostics.